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Privacy Policy

Last updated: March 24, 2026

1. Introduction

Piczi ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Piczi application ("App").

2. Information We Collect

Photos You Submit

When you use the style transfer feature, your photo is sent to our servers for processing. Photos are processed in real-time and are not stored, saved, or retained after the stylized image is returned to you. We do not keep copies of your original or transformed photos.

Usage Data

We may collect anonymous usage data such as which styles are most popular, general app usage patterns, and crash reports. This data does not identify you personally and is used solely to improve the App.

Support Communications

If you contact us through our support chatbot or help form, we collect the information you provide (such as your email address and message content) to respond to your inquiry.

3. How We Use Your Information

  • To provide the style transfer service.
  • To respond to support requests.
  • To improve the App and fix bugs.
  • To understand general usage patterns (anonymized).

4. Data Sharing

We do not sell, trade, or rent your personal information. Your photos are sent to third-party AI services (such as OpenAI) solely for the purpose of processing the style transfer. These services process data according to their own privacy policies and do not retain your images.

5. Data Retention

Photos submitted for style transfer are processed in real-time and discarded immediately after the result is returned. We do not maintain a database of user photos. Support communications may be retained for a reasonable period to provide customer service.

6. Data Security

We implement industry-standard security measures to protect your data during transmission and processing, including encrypted connections (HTTPS/TLS) between the App and our servers.

7. Children's Privacy

The App is not directed at children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

8. Your Rights

Since we do not store your photos or maintain user accounts, there is minimal personal data to manage. If you have contacted support, you may request deletion of your support communications by contacting us.

9. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the App after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out through our support page.